Hey there!! This is a non-exhaustive list of the FAQs. It will be appended along the way.
Who does not like free stuff? The shop is working on setting up a more convenient page for customers to choose their freebies (if there are any) in the near future. Please stay tuned for more updates!!
Why should I subscribe to the newsletters?
How can I contact the shop owner if I want to change my order?
1. the Nanami WhatsApp Widget at +65 9875 1817 ,
How will the goods be mailed out?
For locals (Singapore customers), the goods will be packed in between layers of cross direction layered cardboards to protect it from any potential dents or damages in the process of delivering. Extra precautions are taken to make sure the art prints arrived to our customers in one piece. The parcel's dimensions will be kept to fit in the typical mail box dimensions. Packages will not exceed the maximum dimension of 324mm (length) x 229mm (width) x 65mm (height). They will be mailed out via Singpost postage services, standardard mailing (untracked).
The shipping fees for local customers will be around SGD1.50, excluding packing fees.
For overseas customers, the goods will be compiled and packed in a A4 hard card case (*photo frame out of stock*) , followed by layers of bubble wrap to ensure that the the art prints are well protected and waterproofed. As delivery could be hectic in the mist of COVID-19 or during festive seasons, extra precautions are taken to make sure the art prints arrived to our customers in one piece. They will be mailed out via Singpost postage services, tracked mailing. A registered tracking number will be provided to allow customer to keep track of the goods.
The shipping fees for overseas customers outside SEA will be SGD21.50, excluding packing fees.
How long does the mailing takes?
What is the flow of the payment method in general?
What is the flow of the 'Bank Deposit' payment option? (For Singapore Customers Only)
HONTONIKIREIDESU POSB ESavings Account.
Bank No. 249 62913 8
After which, customers are required to send a screenshot of the banking payment and the order number to the the seller via email @ firstname.lastname@example.org / Whatsapp @ 98751817 (widget). We will then confirm the payment and also the mailing addresses with the customers. Upon confirming the particulars, the goods will then be set for mailing.
What is the flow of the 'PayLah / PayNow (For Singapore Customers Only)' payment option?
After which, customers are required to send a screenshot of the banking payment and the order number to the the seller via email @ email@example.com / Whatsapp @ 98751817 (widget). We will then confirm the payment and also the mailing addresses with the customers. Upon confirming the order, the goods will then be set for mailing.
What's with this rewards system at the bottom right corner of the page?
Yooo!! Whats with this music widget at the bottom left corner of the page?
Hey! I saw a NANAMI Display picture at the whatsapp widget!!
Why is the collection slider buggy?
We would encourage customers to visit this website using a Chrome Browser from the PC instead of Instagram linked browser. The website viewed from a Chrome browser is much more optimized.
Where is the store based?
Singapore. It's a one man show though... HAHA.
Does the artist take in commision?
Does the artist sleep?
Disclaimer: the artist wishes his customers to enjoy their experience while browsing through the website. As you can see, his command of English isn't that on point. If you happen to be a Grammar Police*, please feel free to help him out if you happen to spot any mistakes. Hee hee. :'D